At AFFINITYA LLC, we want you to feel confident and informed when shopping with us. Below are answers to some of the most commonly asked questions about our company, services, and support.
1. How can I contact AFFINITYA LLC?
You can reach our customer support team through the following methods:
Email: support@affinitya.shop
Phone: +1 (305) 448-5756
💬 Live Chat: Available on our website during business hours
We are happy to assist with product questions, sizing guidance, and order support.
2. What are your business hours?
Our support team is available:
Monday – Friday, 9:00 AM – 5:00 PM (EST)
We strive to respond promptly during these hours.
3. Where is AFFINITYA LLC located?
📍 Business Address:
121 S GOLD AVE
DEMING, NM 88030
United States
We proudly serve customers across the United States.
4. How quickly will I receive a response?
We aim to respond as quickly as possible:
Live Chat: Immediate response during business hours
Email: Within 24 business hours
Phone: During business hours
Your time is important to us, and we do our best to provide timely support.
5. How can I provide feedback or suggestions?
We value your feedback and continuously strive to improve our services.
Please send your comments or suggestions to:
support@affinitya.shop
All feedback is reviewed carefully by our team.
6. Is my personal information secure?
Yes. Protecting your privacy is a priority for AFFINITYA LLC.
We use secure payment processing systems and follow industry-standard security measures to safeguard your information. For more details, please review our Privacy Policy.
7. Do you offer customer support on weekends?
Currently, our support team operates Monday – Friday, 9:00 AM – 5:00 PM (EST).
If you contact us over the weekend, please send an email, and we will respond on the next business day.